Frequently Asked Questions

To make an exchange, go to the main page, select the cryptocurrency you want to send and receive, enter the amount, your wallet address for receiving funds, and confirm the transaction. Registration is not required.

Yes, you can exchange cryptocurrency anonymously — without registration or identity verification.

Yes, you can exchange cryptocurrency for fiat. The available currencies and banks are listed on the exchange page.

The exchange process usually takes between 5 and 30 minutes, depending on blockchain network congestion and the cryptocurrencies or fiat currencies used.

No, registration is not required — this is done for your convenience.

Yes, an exchange fee applies, but it is already included in the rate. In the calculator, you immediately see the final amounts with all fees included.

If the amount sent differs from the amount specified in the order, an automatic recalculation will be performed based on the actual amount received.

Пользователь самостоятельно выбирает тип курса. При выборе плавающего курса Платформа не фиксирует его на момент создания заявки — курс пересчитывается после получения транзакцией необходимого количества подтверждений. При выборе фиксированного курса он закрепляется в заявке, однако в случае изменения более чем на 0,5% курс будет автоматически пересчитан на актуальный.

Exchanges are processed automatically 24/7. The only exception is fiat transactions: fiat-to-crypto exchanges are processed during operator working hours. Operator working hours: daily from 08:00 to 02:00 (Moscow time).